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Our Success stories

Ice group Case Study

Delivery high-quality test resources to support business change in Oslo, Norway.

The company background

Ice group is a Scandinavian mobile network operator with a lean and digital-first approach to operations to enable them to deliver an exceptional customer experience at low cost.

The challenge 

Due to initial growth through the acquisiton of customers as well as new customer subscribers Ice was implementing new billing and CRM applications. They needed to build their test capability in Oslo Norway to ensure a robust platform ready to support their subscribers. 

The solution

After a conference call to fully understand the business objectives and qualify the requirements in full for the test team requirements, our team went away to work on finding the right people either in the Nordics of across the UK and Europe.  A shortlist of candidates was provided within 3 days, references checked and video interviews arranged over Skype as a first stage.  For those who progressed to the second round, a further interview was arranged with more in-depth discussions with the existing Test Manager. 

The result

Candidates were then selected and Vine Resources supported the arrangements for all logistics including flights and accommodation. This ensured that everyone started on time so training and inductions could be conducted the same week, leading to a timely contribution to the programme.

The challenge in short

  • Ice group were launching new billing and CRM applications.
  • The critical stage during the launch of new services and the migration of customers from other Telecoms operators
  • High-quality contractors required to hit the ground running and add immediate impact

The solution in short

  • A conference call to qualify the business objectives, skills and experience required and manage logistics
  • Network from across the Nordics and Europe contacted down to a shortlist of suitable candidates
  • A team of test consultants started on time being able to add value on the programme's objectives.

The result

  • Candidates selected to start on time and make a swift contribution to the project


Why Vine Resources?

For more than 15 years, we’ve been providing talent solutions for clients from fast growing start-ups to established brands, providing contract resources, permanent hires and project solutions.

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