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Telenet Belgium Case Study

Supplier, risk and project service delivery

Company background

Telenet Group is the largest provider of cable broadband services in Belgium. Its business comprises the provision of analog and digital cable television, fixed and mobile telephone services, primarily to residential customers in Flanders and Brussels. In addition, Telenet offers services to business customers all across Belgium and in Luxembourg under its brand Telenet Solutions.

The Challenge

Telenet had a challenging requirement for a consultant to lead their project service delivery. This person would be responsible for managing the relationship with their wholesale business unit, dealing closely with third party suppliers, project management and risk management. It was a very difficult role to fill as it was difficult to find someone who had the required experience within a tier-one telecoms operator. The candidate also had to be willing to be based primarily in Brussels.

The Solution

Three people were identified for the role from our network and presented to  the client. All three candidates we shortlisted were put forward for interview. One candidate was eventually successful and offered the role.

The Result

The placed candidate has added tremendous value to the programme he was working on. He not only completed that assignment but was moved onto another part of the project as well in which he added further value to the customer.

The challenge in short

  • A challenging requirement for a consultant to lead Telenet’s project service delivery
  • Difficult to find someone with the required levels of experience
  • The candidate had to be willing to be based in Brussels

The solution in short

  • Shortlisted three potential candidates 
  • All three candidates were put forward for interview

The result

  • One candidate was successful and
    added tremendous value to the project
  • Candidate subsequently retained and seconded to an adjacent project

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