Business Analyst - Customer Journey mapping

Business Analyst - Customer Journey mapping

Job Title: Business Analyst - Customer Journey mapping
Contract Type: Contract
Location: London, England
Salary: £400 - £500 per day
Start Date: 1st August
Reference: BBBH8551
Contact Name: David Lawrence
Contact Email:
Job Published: July 09, 2020 16:03

Job Description

Business Analyst required to help facilitate and build out new capability in Google Cloud


*Engaging with key stakeholder to quality the business needs
*Agile type backlog to map internal processes
*Work out if internal processes are necessary
*Build out each of the engagement packs
*Create Presentation Slide
*How to provide information to stakeholder and work off customer journey framework
*Tie back to processes , update processes building out to google cloud


*Experienced Business Analyst with experience of working in Media or Telecoms or very similar organisation building out consumer products to millions of customers
*Exceptional Stakeholder Management
*Experience with customer journeys, consumer products and customer journey mapping essential
*Excellent communications skills and able to engage with stakeholders remotely

You'll need to be available start of August initially for 3 months but likely to go to end of the year with next phase of implementation. Remote but easy access to London