Network Optimisation Expert

Network Optimisation Expert

Job Title: Network Optimisation Expert
Contract Type: Permanent
Location: Düsseldorf (40549), Nordrhein-Westfalen
Salary: competitive salary
Reference: BBBH5469
Contact Name: Alston Huang
Contact Email:
Job Published: September 16, 2016 09:56

Job Description

Network Optimisation Expert
My client is a leading international telecommunications service provider that is urgently looking for a Network Optimisation Expert who will be managing the WEU region project with Tier-1 Telecom Operator.
Job location:
Based in Dusseldorf Germany, Reading UK, or Madrid Spain. Supporting key Network Performance Service Project to enhance network performance and achieve client's satisfactory, international travel is required. The purpose of this role is to work in European Network Performance Service team, deeply understand the Network industry and European customers, guide market developing strategy, forward technology and skill to team members, enhance the branding influence on key client.
Main Responsibilities:
The Design and Implementation of network E2E optimisation service solution across the WEU region
The Network and User service quality management and optimisation of voice & data service, especially in mobile network E2E optimisation and service analysis but also in fix domain
The Customisation of the service solutions based on CEM (Customer Engagement Management) solution and detailed requirements gathered from customers for End-User experience management or improvement services.
Summarising and globally sharing the experience in CEM solution project delivery ser-vice design & Implementation towards other region or local offices.
Previous work experience in Customer Experience Management / Service Quality Man-agement, Solution consultancy and Design or in CS/PS performance improvement and optimisation is a key requirement for the position. A good understanding of network infra-structure is a must.
At least a Bachelor degree of Engineering (Telecommunications) or IT related areas
At least 5 years work experience in network design and optimisation of radio, core net-works or fixed network
Previous work experience in network operations, managed services or OSS operations & maintenance as well as knowledge with carriers' operations & maintenance services is also considered for the position.
Project Management or Technical project Management experience is a plus
Experience of working in multi-cultural environment
Good communication and presentation skills
Customer service minded and flexible
Excellent English language skills
The position required frequent business travel within WEU (50%)
Must be eligible to work in the EU to be considered for this position