Network Support
| Job Title: | Network Support |
| Contract Type: | Contract |
| Location: | Stockholm, Sweden |
| Industry: | |
| Salary: | Negotiable |
| Start Date: | ASAP |
| Reference: | BBBH7812 |
| Contact Name: | David Lawrence |
| Contact Email: | david@vineresources.com |
| Job Published: | August 26, 2018 12:40 |
Job Description
Role
Manage customer communications in all cases, incoming calls, status updates, ready reports
Troubleshooting with access providers
Dispatch field technologies and spare parts in incident management
Collaborate to ensure that deviations in service can be managed by Support
Cooperate in the development of support systems and service portfolios
Experience
Higher Education in Network / Data Communication
1-2 years of experience with similar services including network support like WAN services
Fluent Swedish and English speaker
A strong customer focus - professional, business, talented / committed communicator
We are looking for you who have their own drive and a professional approach. You can prioritize at a high pace and communicate well with your team, users and suppliers. You should have a great interest in technology and system solutions. Furthermore, we see that you are structured, analytical and have a very good teamwork. The work is being conducted at a high pace with tight time frames in a changing and multifaceted system environment, requiring you to be prestigious and driving.
This is an intial 3 month contract however a longer term contract is highly likely
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