Programme Manager CRM

Programme Manager CRM

Job Title: Programme Manager CRM
Contract Type: Contract
Location: Belgium
Salary: Negotiable
Start Date: May or June
Reference: BBBH5703
Contact Name: David Lawrence
Contact Email:
Job Published: May 01, 2017 09:16

Job Description

Programme Manager CRM

My client requires a Programme Manager to help deliver a new CRM implementation for this business lead transformation:

Role and responsibilities

Delivery of an order management solution
Management of the third party consultancy and internal project managers
Facilitate business case, benefits/savings/success metrics definition/calculation & their tracking by challenging and organizing workshops with business & IT.
Able to produce reports for Exco meetings to a high standard
Responsibility for the project being on time, on budget and on scope and is responsible for the synchronized delivery of each stream and phase of the Transformation program guiding the Project Managers through the delivery
Produce management reporting as well and present a weekly steerco status on the program your manage with the information you will have collected from the different stream leaders and project managers concerned

Skills and Experience

5 years plus experience within Programme Management
Experience of Business lead CRM transformation with with either MS Dynamics or SalesForce programmes essential
Experience of reporting at C level
Experience of preparing and presenting at exco meetings
Knowledge & practice of project/program management methodology : eg MSP, PMI,…
Drive and energy to delivery this programme and motivate internal and external teams

Must be available to work onsite in Belgium Monday - Friday in Belgium
French is a plus but not essential as English is mandatory

Please contact me to discuss this role in more detail.

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