Project Manager BSS
Job Title: | Project Manager BSS |
Contract Type: | Contract |
Location: | London |
Industry: | |
Salary: | Negotiable |
Start Date: | ASAP |
Reference: | BBBH5631_1488207078 |
Contact Name: | Paris Koullias |
Contact Email: | paris.koullias@vineresources.com |
Job Published: | February 27, 2017 14:51 |
Job Description
The purpose of this role is to lead and manage customer implementation programmes and/or projects from beginning to end, directly into the customer, or through a systems integrator (SI). The role has full control of project delivery by managing customer expectations, proactively anticipating issues and managing changes as required.
Key duties:
*Lead and manage projects from beginning to end, including project initiation, project scoping and planning and project closure with lessons learned
*Maintain regular communication, and build a relationship, with the most senior levels on the customer side, typically programme/operations Director level
*Manage project risks, issues, dependencies and assumptions and identify solutions
*Ensure project profitability, quality of deliverables and client satisfaction is achieved
*Accurately forecast revenue, profitability, margins and utilisation
*Actively participate in pre-sales and produce project contractual documents such as Statements of Work (SOW), project scoping and estimation, proposal creation and contract preparations
*Develop full scale project plans for all various phases which include all activities and costs to ensure successful delivery (including resourcing)
*Ensure budget proposals are created and in line with budgetary requirements
*Maintain regular and effective communication with all customers and relevant stakeholders both internally and externally
*Continually manage project dependencies and critical path
*Plan, schedule and track project timelines milestones and deliverables using appropriate tools
*Deliver progress reports, proposals, requirements documentation and presentations
*Proactively manage changes in project scope, identify potential issues and risk, and devise contingency plans to get the project back on track
Relevant skills/ experience:
*5+ years in Telecommunications industry with supplier/vendor experience delivering into an operator
*Self-motivated and self-starter. Able to work on parallel accounts
*BSS related experience (Billing, Charging, Self Care or datawarehousing)
*Strong communication skills
*Strong Customer engagement
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