Project Manager GDPR

Project Manager GDPR

Job Title: Project Manager GDPR
Contract Type: Contract
Location: Stockholm, Sweden
Salary: €0.00 per hour
Start Date: ASAP
Reference: BBBH5860
Contact Name: Mark Crorkin
Contact Email:
Job Published: August 16, 2017 10:08

Job Description

Project Manager GDPR - CRM

The CRM function in the business is a truly cross-functional organisation.

They work with all brands, and are responsible for maximizing the value of the customer base. The department consists of four groups: Digital Analytics, CRM, BI, Analytics & Customer Lifecycle Management.

The functions work is data driven and is based on qualified customer base analysis, predictive modeling, audience outlets, channel selection and a toolkit with relevant offers.

GDPR is the European Council's regulation aiming to protect all EU citizens from privacy and data breaches in an increasingly data-driven world. The decision was taken in 2016 and the regulation will be active from May 2018. This regulation will have far-reaching consequences for how the business needs to handle customer data, what analysis is possible and how customers are contacted and integrated into the business.

The business is running a company wide project, ensuring that they are fully compliant with the regulation from March 2018.

The CRM department plays a very important role in this project.

The company is now looking for project manager that will have the overall responsibility for the CRM related GDPR-work during the project period.

The project manager will act as the link between the overall Swedish project, but also drive and ensure that the CRM function, with the existing resources and expertise, develop and implement the changes that the regulation requires. The project manager will have an important role in the project and report within project organization. Reporting is also running to the CRM Division's group managers and the CRMs collecting management team. To succeed in this role you need to quickly manage to establish yourself as a positive and driving force within CRM, the project and across functional boundaries. Experience in running larger (and preferably) cross-functional projects is important, but the key is that you have or quickly can build up an understanding of the different systems and databases we use and the system map as these together creates.

A general understanding and knowledge about the GDPR regulation is highly preferable.

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