Senior Functional Analyst BSS
|Job Title:||Senior Functional Analyst BSS|
|Contact Name:||Melania Della Valle|
|Job Published:||September 22, 2017 09:27|
You will be working in a team of functional and technical analysts handling projects on the BSS S&CS systems within the organization.
The BSS S&CS systems consist of all IT applications that are used to support the company's business processes:
Appointments & ticketing
OMS & troubleshooting
Cooperation with other teams to realize projects End-to-End:
Online team - Customer facing web applications & apps
BSS Rating & Billing team: pre-billing, post-billing, realtime rating for mobile and fixed
OSS team: technical order management & provisioning
oBSS O2B & Customer Care within Telecom
oExperience in contact center area is a plus
oTechnical background is a plus
oFluent spoken and written English is a must
oNL or FR is a plus
Are you a Senior Functional Analyst with extensive experience in the Telco industry looking for a new challenge?
If so, apply today for an immediate response!
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