Job Description

My client, one of the leading Telco operators in Belgium, is looking for a Dutch speaker Team Coach Collections to join their finance team. The team is composed by 7 people and is responsible for B2B follow up files (mailbox and phone) and payments.

Responsibilities:
* You are responsible for the monthly closing of collections and reporting
* You are responsible for the consultation with our debt collectors and lawyers and whether or not to take legal action
* You communicate, follow up and take actions to achieve the team goals;
* You are responsible for leading, motivating, enthousiastic and developing a team of collections advisors in the field of coaching, evaluation, recruitment, etc.
* You support and encourage your team of advisors to minimize our bad debt
* You monitor the department's key performance indicators and report this to management;
* You have affinity with and knowledge of collections, bad debt, DSO
* You take initiatives to promote the operation of the department so that this benefits the collection results;
* You are the contact point for the Finance team
* You act as an escalation channel for your team members

Experience:
* Dutch is a must because the team is Dutch speaker
* Coaching experience is a must
* You have proven experience in collections for at least 5 years
* You have a minimum of 5 years of people management experience;
* You are Bachelor or equivalent through experience;
* You have strong communication skills.

Have you got strong experience in collecting and are you a fluent in Dutch?
If so, apply today for an immediate response!

Team Coach Collections (Dutch speaker)

Team Coach Collections (Dutch speaker)

Job Description

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