How to help your team manage change
Regardless of the size of an organisation, change remains a common and inevitable part of successful operations.
Change comes in many forms and may be caused by different activities such as leadership shake-ups, mergers, or company re-organisations.
Navigating the waters of change is a complex and delicate affair that requires careful planning and execution.
Check out our tips for helping your teams manage change successfully.
Ensure candid and regular communication
Team members must always be kept in the loop about the progress of key activities during the change. Consistency, articulation, and clarity are vital during communication to relieve the anxiety that is usually associated with the impending change.
Explain what is in store for them
Individuals must be given the bigger picture of why the change is needed and what it means for them. Ensure that you communicate the positive impacts that the change will bring them at individual levels.
Even for the adversely affected group, it is important to personalise the message as a demonstration of support and respect to avoid resentfulness.
Solicit and acknowledge feedback
Getting feedback from employees is fundamental since it gives you a chance to address misinformation and know and manage their expectations. It is crucial for gaining the buy-in of your staff which is needed for smooth transition and alignment.
Educate and empower leadership
The success of transition during change heavily relies on adaptability and leadership. Therefore, it is essential to empower key managers and leaders who will, in turn, take the rest through the requirements of the change. Engaging smaller groups makes the process smoother, more intimate, and more comfortable.
Apply emotional intelligence
Change can sometimes be scary for employees. Leaders should ensure they strike the right balance of authority, responsibility, humility, and compassion. Anticipate and prepare for different curveballs but demonstrate discipline and transparency throughout the process for positive results.
Generally, a successful change in an organisation requires inspiring, empowering, engaging, and informing employees. While explaining the benefits of a change, never gloss over the challenges but rather remain transparent and equip employees with strategies of coping.
Ensure that roles are clearly defined and offer training if necessary. Change can be stressful for employees, hence the need to support them during the transition and reward their efforts, acceptance, and cooperation in the end.